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Shopping Flow

Register as a Member
Click on "My Account" at the top right corner of the webpage, enter your email address or mobile number, and password to log in to your account.
NP Mall Register

First-time Shopping
Register as a free member of NP Mall.
Members can view order history (including order number, order details, and order status) in "My Account". Members can also save delivery addresses and other personal information for convenience in future online shopping.
NP Mall member acc

Online Shopping Steps
- Log in to the NP Mall online store.
- Select your desired products.
- Click "Add to Cart" and choose the desired quantity.
- Once you have finished selecting items, click on the shopping cart icon at the top right corner to proceed to checkout.
- Enter the delivery information and select the payment method.
- Review your order and complete the transaction.
Viewing Product Information
- "Homepage": Browse product categories, view the latest products, popular brands, etc.
- "Search Bar": Enter the product name, brand, or relevant keywords in the search bar at the top, then click to see the search results.
Purchasing Products
The shopping cart icon on the top right corner of the page will display the real-time quantity and amount of products. Customers can modify the quantity of products in the shopping cart.
Confirming the Order
After completing the transaction, NP Mall will send a "Order Confirmation Notification" to the customer's email, which includes the order details. Customers can also click on "My Account" to view detailed order information.
Shipping Method:
Member Shipping Fees
Local Courier (SF Express):
– Free shipping for orders over HK$500
– Orders under HK$500 will be charged according to weight. If there are additional fees for non-commercial areas or remote areas in SF Express, please pay directly to SF Express.
- Or pick up at the NP Mall showroom
Macau Fees:
– Free shipping for orders with a total value of HK$500 or more.
– An additional shipping fee of $50 will be charged for orders with a total value less than HK$500.
**The fee only includes the shipping fee for the first shipment of the order. If the first shipment is unsuccessful and a second shipment needs to be arranged, the shipping fee for the second shipment needs to be paid by the customer. NP Mall staff will hand over the package to SF Express within 2-3 working days under normal circumstances, and SF Express will contact you by phone to confirm the delivery date and time.

Non-member Shipping Fees
Free shipping for orders over HK$800 in Hong Kong
Free shipping for orders over HK$800 in Macau